This Privacy Policy explains what personal information 77pup collects, why we collect it, how it is used, and what rights you have over your own data. We recommend reading it in full before creating an account.
These cards highlight the most important parts of our privacy practice. They are a summary — please read the full policy below for complete details.
77pup collects personal data strictly for account management, identity verification, transaction processing, responsible gaming compliance, and platform security. We do not collect data for unrelated commercial purposes.
All data transmitted between your device and 77pup is protected by 256-bit SSL encryption. Stored personal data is secured using access controls and industry-standard protection practices.
77pup does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. Sharing is limited to what is necessary to operate the platform and comply with legal requirements.
Identity documents submitted for KYC (Know Your Customer) verification are used solely to confirm your identity, age, and eligibility. They are stored securely and not shared beyond what verification and regulatory compliance requires.
Under the Data Privacy Act of 2012, you have the right to access the personal data we hold about you, request corrections, object to processing, and request erasure in certain circumstances. Contact support to exercise these rights.
77pup uses cookies and similar technologies to maintain session security, remember your preferences, and analyse platform performance. You can manage cookie preferences through your browser settings.
This Privacy Policy applies to all users of the 77pup website, mobile application, and associated services (collectively, "the Platform"). By registering or using the Platform, you acknowledge that you have read and understood this policy. This policy is to be read alongside the Terms & Conditions and Responsible Gaming policy.
77pup operates this Platform as a data controller for the personal information of registered users in the Philippines. We are responsible for deciding how and why your personal data is processed.
If you have any questions about this Privacy Policy or how your data is handled, or if you wish to exercise any of your privacy rights, you can reach us at:
We collect the following categories of personal data depending on how you use the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government ID | Account registration and KYC verification |
| Contact Data | Email address, mobile number | Account communication, OTP, and support |
| Financial Data | Transaction history, payment method references | Deposit and withdrawal processing in PHP |
| Usage Data | Login times, games played, bets placed, session duration | Platform operation, responsible gaming, fraud detection |
| Technical Data | IP address, device type, browser, OS | Security, fraud prevention, session management |
| Location Data | General country/region derived from IP | Geographic eligibility checks |
| Communications Data | Support chat and email content | Resolving queries and improving support quality |
We do not collect sensitive personal data beyond what is strictly required for identity verification and responsible gaming compliance. We do not collect information about racial or ethnic origin, political opinions, religious beliefs, or health conditions unless directly required by applicable law.
We collect personal data through the following means:
77pup processes your personal data for the following purposes:
We process your data only where we have a lawful basis to do so — typically because processing is necessary to perform our contract with you, to comply with a legal obligation, or where we have a legitimate interest that does not override your rights.
77pup does not sell or rent your personal data. We share data only where necessary, with the following categories of recipients:
All third parties we work with are required to handle your data securely and in accordance with applicable privacy law. We do not share your data with advertisers or unrelated commercial parties.
We retain your personal data for as long as your account remains active and for a period afterward as required by applicable law and our internal retention policies. The specific retention periods depend on the data type:
When data is no longer required for any of the above purposes, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.
77pup uses cookies and similar tracking technologies to operate the Platform. A cookie is a small text file stored on your device by your browser. We use the following types:
You can control or delete cookies through your browser settings. Disabling essential cookies may prevent you from logging in or using certain features. We do not use cookies to track your activity outside of the 77pup Platform.
As a data subject under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights regarding your personal data held by 77pup:
Request a copy of the personal data we hold about you, along with information about how it is processed.
Request correction of inaccurate or incomplete personal data in your account.
Request deletion of your personal data where it is no longer necessary for its original purpose, subject to our legal retention obligations.
Object to processing of your personal data for specific purposes such as direct marketing or where we rely on legitimate interests as our legal basis.
Receive a structured, machine-readable copy of personal data you have provided to us, where technically feasible.
If you believe your privacy rights have been violated, you may lodge a complaint with the National Privacy Commission of the Philippines.
To exercise any of these rights, contact us at [email protected] with your request. We will respond within a reasonable timeframe and may need to verify your identity before processing certain requests.
77pup implements technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These include:
While we take these measures seriously, no online system can guarantee absolute security. You also play a role — keep your login credentials confidential and enable OTP on your account. Report any suspected unauthorised access to support immediately.
We may update this Privacy Policy periodically to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users via email or in-app notice.
Continued use of the Platform after any update constitutes your acknowledgment of the revised policy. We recommend checking this page periodically. If you have questions about any changes, contact our support team.
To access, correct, or request deletion of your personal data, contact our support team. We will respond within a reasonable timeframe after verifying your identity.
Gaming carries financial risk. Your usage data also helps us support responsible gaming tools. Set limits and use self-exclusion if needed. 21+ only.
Responsible Gaming tools